We have put together a list of Frequently Asked Questions that will help with most common issues. BEFORE You Contact Us Please Consider the Following
The first step is to use our Username and Password Recovery Tool. You can do that by clicking this link and you will receive an email at the email address you used when
Please use our Username and Password Recovery Tool to retrieve your username or password first. If that doesn't work for you, you can contact support by e-mail :
In order to ensure strong and steady growth of the entire business, each member is allowed ONE account. This will be monitored thoroughly and duplicate accounts will be detected, shut down and funds forfeited.
Thanks Matrix realizes that many of our members will want their family members to be part of the business too. We have no problems with that AS LONG AS THE INTEGRITY OF THE BUSINESS AND THE COMPENSATION PLAN IS UNDERSTOOD, Please be aware that any attempts at malicious “stacking” and/or manipulating the system in any way will be detected and dealt with. Offending accounts will be shut down and funds forfeited – don’t say we didn’t warn you! We want this business to create wealth for everyone and have constructed the compensation plan to do this. Remember, what goes around, comes around – so play fair and treat others exactly as you would want to be treated yourself – or risk losing
The Minimum Age Requirement is 18 years, or the age of majority for the person’s
Thanks Matrix membership options are:
Premium Monthly Membership – $99.00 per month Premium Yearly Membership – $1,188.00 per year
Currently, for our members’ convenience, we have multiple ways of accepting payments worldwide:
Credit Card (Visa, MasterCard, Discover)
Bank Deposit/Wire Transfer (click here to see instruction)
You can use your debit/credit card a maximum of 5 times. If you want to pay for a number of members, it will be best to purchase pre-paid debit cards and fund their Thanks
The solution is to pay using SolidTrustPay or Payza.
In order to maintain total integrity and abide within national and international banking requirements and regulations, it is a requirement that your account is verified. We recommend you do this straight away. Thanks Matrix does not have access to any of your
*U.S.persons need only provide a social security number and date of birth, during the secure sign up process, making the US Visa card option for receiving commission extremely fast and efficient.
For non-U.S. persons
Government Issued Photo ID with your current address
Thanks Matrix has gone to considerable lengths to ensure that we have the most up to date credit card fraud counter-measures. Understandably, the need of very high security and scrutiny during the card purchasing process may cause an inconvenience for some members joining us away from their billing address – but we are sure you would rather
There are not refunds offered because the delivery of the service and the products are instan. The website space is rented by the month. The service is delivered instantly. The Website is produced instantly.
Membership Fee will be automatically charged on renewal date(Depends on Membership Type - monthly, yearly)
Members can upgrade to upper membership types. (Membership upgrade can not be canceled, confirm Type/Plan/Charge amount before proceed.)
If your member account is inactivated and stays membership account as inactive for 3 months, account will be terminated. Terminated member account can be taken by referred member or will be deleted from the system.
THIS IS A SUBSCRIPTION BASED SERVICE AND IF SOMEONE CANCELS THE SUBSCRIPTION AND THE MEMBERSHIP FEE IS NOT COLLECTED WHEN THE SUBSCRIPTION IS DUE (Depends on Membership Type - monthly, yearly) "THEY GO INACTIVE". YOU CANNOT SIGN UP ANYONE NOR CAN YOU DRAW COMMISSIONS IF YOU ARE INACTIVE. INACTIVATED MEMBERS' ALL RIGHTS WILL BE SUSPENDED WITH RELATED ALL MEMBERSHIP BENEFITS.
NO, THE USERNAMES ARE PERMANENT BECAUSE OF HOW SOME OF THE PROGRAMMING RULES WE USE AND BECAUSE WE KEEP OUT SITE EXTREMELY
Membership cancellation or sponsor modification is not available and membership fee is not a subject to refund. You read and consented to our terms & policies to signing up our website. Please read our terms & policies again at this time. "All subsequent membership fees are nonrefundable as the benefits of the service are realized immediately upon payment." If you do not want to keep your membership, you may delete your billing information after login at thanksmatirx.com If you delete your billing information, your account will not be charged again and your account will be inactive next renewal date by failing renewal payment.
SEND SMS MESSAGES FROM COMPUTER An easy to use, incredibly affordable way of sending SMS text messages from computer to cell phones of your customers. Upload contacts. Create groups. Type your text message. Send! Programmatically Send, Receive & Track SMS Worldwide Build intelligent SMS logic in your web applications over local, toll-free, and short-code numbers globally from one API
Discover all-new, rising authors. Independent writers offer both entertaining fiction/romance for your enjoyment and non-fiction to help you find info from self-help to biz growth.
This physical form of marketing is effective in getting its message across readers, which can be correlated to higher conversion rates over its online counterparts. If you’re a marketer planning to dive into the world of direct mail marketing, below are links to helpful pages that covers the basics of direct mail.
The Importance of Scheduling Scheduling is the art of planning your activities so that you can achieve your goals and priorities in the time you have available.
Relationship management is a customer-oriented feature with service response based on customer input, one-to-one solutions to customers’ requirements, direct online communications with customer and customer service centers that help customers solve their issues.
Need high quality business cards, flyers, postcards, brochures, or catalogs?
E-Commerce for members to sell & buy products
Members who's active with Membership Fee, available e-solutions to use. Compensation plans with Referreal Bonus, Referrel Matching Bonus, Matrix Bonus, Matrix Matching Bonus, Diamond Member Share Bonus and all opportunity is equal to all active members.
At this time we are paying commissions through Global E-wallet, STP. Our Payment system is a payment solution company that you will need to set up an account with in order to receive your payments. Their services are available in over 180 countries and we have made it very easy for you to sign up for an account in your ThanksMatrix
Sure you do ! You match 50 Percent of everyone that you sponsored in personally no matter what level they land on in the Matrix. You mathc them for their next 14 leves of matrix earnings produced on the even leves.
Commission payouts are handled by: Global eWallet, SolidTrustPay, Payza You can request a withdrawal between Sunday to Tuesday inclusive. Withdraw requests are batched every Friday and paid out to your nominated withdraw method.
Your earning potential is unlimited and is influenced by the effort you put into building your business, together with the efforts of those above and below you building their business
Thanks Matrix – also known as Thanks Matrix is a Subsidiary of ESOLUTIONTG LLC., a fully registered company. 3235 Satellite Blvd Bldg 400 Suite 290 Duluth, GEORGIA 30096, United States
We have a safe and secure state of the art Support System. Our Support Team aim to get your queries dealt with within 24 hours. The Support System can be accessed in your members back office, or via email, wherever in the world you happen to be. Support regular hours are Mon-Fri 7am-4pm US EST.
At this time we are only supporting questions through email. Please send us your message at www.thanksmatrix.com/Support
Residents of the United States who earn USD $600 or greater will be forced to complete a W9 form in their back office before they can withdraw any additional funds. A 1099 will be issued at the end of each financial year. Non-U.S. persons will have to complete an Internal revenue Service (I.R.S.) W8 B.E.N. form in their back office before they can withdraw any additional funds. This requirement is required by the company, to clarify non-resident earnings vs resident earnings, as a part of the companies taxation reporting obligations. Be aware that it is possible that the I.R.S. may share your W8 BEN statement with your countries Taxation department.
Yes, you will get your personal marketing website upon joining. You will also have access to a high tech, fully functional, business management members only back office where you can monitor the growth of your business and finances.
In your members only back office, you will find good quality images, and banners. All of these resources can be downloaded and used to promote your business on and offline.